Contact Information
About
Vertical Health Direct Primary Care offers a subscription-based primary care model that connects patients directly with Dr. Merchant through a chat-based platform. Members can message their doctor anytime for unlimited access to medical care without copays, waiting rooms, or appointment scheduling. The service is available to individuals, families, employers, and works with or without traditional insurance coverage.
The clinic prioritizes building lasting doctor-patient relationships through a simple, direct model. Rather than rushing through brief office visits, Dr. Merchant focuses on long-term health outcomes and can provide ongoing preventative care, lifestyle guidance, and performance optimization. The approach emphasizes transparency and affordability, eliminating the traditional healthcare middleman and its associated surprise bills and confusing paperwork. Members receive personalized care at a predictable flat monthly rate.
Services include:
- Diagnoses and medical advice through chat messaging
- Prescription writing and medication refills
- Laboratory test orders
- Review of uploaded medical images
- Interpretation of lab results and specialist recommendations
- Follow-up care and ongoing health monitoring
- Preventative care and lifestyle guidance
- Guidance on when in-person specialist care is needed
- Direct access to Dr. Merchant for health and performance questions
- Care available nationwide through the chat platform
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